Device Deployment Administrator

Key Responsibilities

• Device Deployment & Configuration
• Configure and deploy Windows laptops, mobile devices, and related equipment for new hires and existing employees
• Prepare devices using Microsoft Intune and Autopilot deployment processes
• Perform device replacements, upgrades, and hardware refreshes
• Cookordinate employee onboarding and offboarding activities related to technology equipment
• Inventory & Asset Management
• Manage hardware inventory, asset tracking, warranty information, and equipment lifecycle records
• Receive, inventory, and organize incoming technology shipments
• Cookordinate device returns and secure disposal of retired equipment
• Maintain accurate documentation of deployed equipment and support activities
• Support & Standards
• Escalate complex technical issues to Tier 2 support personnel
• Follow company security standards and IT policies

Required Qualifications

• 1+ years of experience in a customer service, technical support, or IT-related role preferred
• Strong computer skills and familiarity with Windows 11
• Basic understanding of Microsoft 365 applications
• Excellent communication and customer service skills
• Strong organizational skills with attention to detail
• Ability to prioritize multiple tasks and work independently
• Ability to lift and move computer equipment up to 40 pounds

Preferred Qualifications

• Experience with Microsoft Intune, Autopilot, or Entra ID (Azure AD)
• Knowledge of mobile device management
• Experience with asset management or inventory control
• CompTIA A+ certification or equivalent technical training
• Experience supporting iOS devices

Pay Range

The salary range for this position is $50,000 to $55,000. (The compensation offered may vary depending on job-related knowledge, skills and experience.)

Benefits

• Competitive pay with bonus opportunities
• Medical, prescription, dental & vision coverage with zero to low weekly premiums
• 401(k) with discretionary company match
• Generous paid time off (vacation, sick time, and paid holidays)
• Disability income protection
• Life insurance for employees and eligible dependents
• Optional added protection with critical illness and accident plans
• Career growth & development opportunities
• In-house training programs
• Certificate & tuition reimbursement
• Wellness program
• Employee Assistance Program (EAP)