Development Specialist (Association Office)

Key Responsibilities

• Process and post gifts in Salesforce (checks, online gifts, pledges, adjustments).
• Maintain gift trackers, inventories, and reconciliation logs.
• Produce daily gift reports and weekly YTD fundraising summaries.
• Generate tax receipts, acknowledgments, postcards, and donor letters per IRS and YMCA guidelines.
• Manage pledge reminders and ensure accurate fulfillment and recording.
• Support fundraising events (invoicing, receipts, RSVPs, printing, invitations, logistics).
• Manage and update website fund development pages.
• Build and pull donor lists for appeals, stewardship, and targeted outreach.
• Manage Classy pages and operations, including setup, testing, reporting, and troubleshooting.
• Cook up newsletters and email distribution lists with Annual Fund (Y’s Works).
• Support Fund Development team supply inventories.
• Coordinate and support direct mail campaigns, including list prep, vendor coordination, and mail drops.
• Manage the donor relations inbox and respond to donor inquiries in a timely manner.

Desired Skills & Experience

• Bachelor’s Degree or equivalent work experience required.
• One (1) - three (3) years of experience in nonprofit development, fundraising operations, donor relations, or a related administrative role.
• Foundational knowledge of fundraising operations, including gift processing, acknowledgments, pledges, and donor stewardship.
• Working knowledge of Salesforce, Salesforce NPSP, or a comparable CRM/database system.
• Experience with data entry, record maintenance, and basic reporting with a high level of accuracy.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities and deadlines.
• Able to handle sensitive donor information with discretion and professionalism.
• Clear written and verbal communication skills for internal coordination and donor-facing correspondence.
• Desire to be part of a dynamic, fast-paced, collaborative, results-oriented team.
• Strong customer service mindset and commitment to positive donor experiences.
• Demonstrated reliability, adaptability, and willingness to learn new systems and processes.
• Healthy appreciation for the Y’s mission.

Benefits

The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical benefits, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

How to Apply

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization. If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.