Development & Communications Program Manager

Essential Functions

• Drives Donor & Partner Engagement
• Manages a portfolio of individual donors and prospects, including direct engagement and follow-up to drive retention and growth.
• Supports cultivation, solicitation, and stewardship efforts alongside senior leadership.
• Helps build and expand relationships with corporate and community partners.
• Executes annual giving initiatives, including employee and recurring donor programs.
• Strengthens Advancement Systems & Operations
• Manages Customer Relationship Management (CRM) platform to ensure strong data integrity, segmentation, and reporting.
• Tracks and optimizes fundraising performance, donor activity, and pipeline health using data and insights.
• Oversees gift processing workflows in partnership with Finance.
• Identifies opportunities to improve systems, processes, and the overall donor experience.
• Travels when necessary to meet operational needs.
• Supports Grant Management
• Manages core operational grant applications and reporting cycles.
• Maintains and tracks grant opportunities aligned with organizational priorities and supports leadership in evaluating fit.
• PARTNERS WITH CLINICAL, PROGRAM, AND POPULATION HEALTH TEAMS TO GATHER DATA AND IMPACT STORIES.
• Helps to ensure alignment between program outcomes and funder expectations.
• Bolsters Internal & External Communications
• Develops and writes newsletters, including donor-facing content.
• Translates efforts on behalf of clinical, program, and outreach into compelling and fundable narratives.
• Plans high-impact, organization-wide engagement initiatives, including all-staff meetings, employee recognition programs, and annual appreciation events.
• CORPORATES CONTENT AND MESSAGING IN PARTNERSHIP WITH LEADERSHIP.
• Engages Volunteers & Community
• Creates and oversees a mission-aligned volunteer program that supports organizational priorities and community engagement goals with an emphasis on building community relationship and future pipelines.
• SUPPORTS COMMUNITY ENGAGEMENT AND PARTNERSHIP-BUILDING EFFORTS.
• COORDINATES PROCUREMENT OF PROMOTIONAL MATERIALS AND COLLATERAL, AS NEEDED.

Qualifications

• Minimum 5 years of experience in fundraising, development, or related field.
• Proven ability to cultivate, solicit, and steward donors at various levels.
• Experience managing CRM platforms and optimizing fundraising performance.
• Strong written and verbal communication skills, with the ability to craft compelling narratives.
• Ability to travel as needed.
• Experience working with community partners and volunteers.