Development and Intake Supervisor

About the role

We are seeking a Development and Intake Supervisor for the OhioRISE program at Integrated Services for Behavioral Health (ISBH).

Responsibilities

• Supervise and coordinate the activities of Referral Specialists and OhioRISE Development Coordinator.
• Oversee the OhioRISE care coordination intake and referral process.
• Analyze management reports, workforce metrics, and electronic case records.
• Maintain oversight of all OhioRISE training documentation and reporting requirements.
• Ensure support planning and coordination of professional development activities.
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines.
• Travel within designated service areas.
• Perform all other duties as assigned.

Requirements

• Education/Licensure: A high school degree or GED equivalent, a bachelor’s degree in healthcare, behavioral health, or related field preferred.
• Experience: Three years of experience providing coordinated supportive services/care coordination services or administrative support in a behavioral health setting, previous supervisory experience preferred. Experience working in the behavioral health field required, preferably with multi-system youth, individuals with autism and/or developmental disabilities.
• Knowledge, Skills and Abilities: Advanced communication skills, both oral and written; advanced knowledge in Microsoft Office Suite; ability to maintain confidentiality; advanced organizational skills; ability to operate, receive, and conduct on-camera video calls and/or meetings; ability to manage deadlines within a fast-paced, high-volume environment; ability to effectively operate in an Internet-based, electronic health record (EHR) and other data environments; ability to maintain high-speed internet connection; ability to maintain a minimum of 100mbps for high-speed internet connection.
• Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds at times.

Qualifications

• High school degree or GED equivalent.
• Bachelor’s degree in healthcare, behavioral health, or related field preferred.
• Three years of experience providing coordinated supportive services/care coordination services or administrative support in a behavioral health setting.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably with multi-system youth, individuals with autism and/or developmental disabilities.
• Experience working within Electronic Health Record systems.