Detroit - Digital Project Manager

Responsibilities

• Serve as a primary point of contact for stakeholders, providing proactive project updates, status reporting, and risk communication.
• Cook up project activities across business, technology, QA, and agency partner teams.
• Create, manage, and refine Agile user stories, backlog items, and acceptance criteria in Jira.
• Track deliverables, milestones, timelines, and dependencies to ensure successful project execution.
• Facilitate project meetings, stakeholder reviews, planning sessions, and action-item follow-up.
• Partner with QA teams to ensure successful testing, validation, and deployment of digital campaigns and initiatives.
• Identify project risks, remove blockers, escalate issues when necessary, and drive resolutions to completion.
• Develop and maintain high-quality documentation, including status reports, meeting recaps, project trackers, and process documentation.
• Recommend and implement process improvements that increase team efficiency and delivery consistency.

Requirements

• Bachelor's degree in Business, Project Management, Communications, Information Systems, Computer Science, or equivalent professional experience.
• 3–5+ years of project management experience in a technology, digital delivery, marketing, or cross-functional business environment.
• Experience managing projects using both Agile and Waterfall methodologies.
• Strong client-facing communication and stakeholder management experience.
• Demonstrated experience working with Jira, Confluence, Rally, or similar project management tools.
• Exceptional verbal and written communication skills with the ability to communicate effectively across technical and non-technical audiences.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail.

Preferred Qualifications

• Experience in digital marketing, eCommerce, campaign delivery, or agency environments.
• Experience supporting email marketing campaigns, production workflows, QA processes, or deployment schedules.
• Experience with Adobe Experience Manager (AEM) or other CMS platforms.
• Familiarity with automotive, retail, promotional campaign, or dealer network environments.
• Proven track record of driving process improvements and operational efficiencies.