Detox Intake Coordinator

About the role

SpecialCare Hospital Management is looking for a personable, results-oriented, and confident individual to serve as a Detox Intake Coordinator. This role involves screening and assessing patients to ensure they meet service criteria, as well as developing tailored discharge plans for those who have completed treatment.

Responsibilities

• Screen patients via phone and walk-in inquiries, initiate insurance verification, and schedule assessments and intakes.
• Complete all paperwork clearly, concisely, and in line with policy and procedure.
• Communicate effectively with hospital staff (physicians, nursing, etc.) regarding patient assessment, continued stay, and discharge planning.
• Maintain HIPAA compliance.
• Conduct in-facility rounds and follow-up calls on patients daily according to policy and procedure.
• Formulate discharge and aftercare plans with patient involvement.
• Report daily census to the corporate office.
• Perform community outreach telephone calls daily to various agencies.
• Complete biopsychosocial assessments.
• Perform other related duties as determined by the supervisor.

Requirements

• Bachelor’s degree in Human Services with at least 2 years of social service and/or clinical service work.
• Knowledge of addiction and/or dependence.
• Substance abuse counselor and/or case manager experience, or previous experience in substance abuse withdrawal, MAT Treatment, or detox is a plus.
• Ability to work as a team player, accept and promote goals with minimal supervision, and assist and support others.
• Strong problem-solving skills and the ability to implement solutions.
• Ability to handle stressful situations and interact effectively with others.
• Past experience in a hospital setting and hospital management is preferred.
• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.