Detox Intake Coordinator

Responsibilities

• Screen patients via phone and walk-in inquiry, initiating insurance verification, scheduling assessment and intake.
• Complete all paperwork clearly, concisely, and in line with policy and procedure.
• Effective communication with hospital staff (physicians, nursing etc) as it pertains to patient assessment, continued stay, and discharge planning.
• Maintain HIPAA compliance in the facility and follow up calls on patients daily according to policy and procedure.
• Formulate discharge and aftercare plans with patient’s involvement.
• Reporting of daily census to corporate office.
• Perform community outreach telephone calls daily to various agencies.
• Completes Bio-psychosocial assessment.
• Other related duties as determined by supervisor.

Qualifications

• Bachelor’s degree in Human Services with at least a minimum of 2 years of social service and/or clinical service work.
• Knowledge of addiction and/or dependence.
• Social service and/or clinical service work experience.
• Substance abuse counselor and/or case manager, previous experience in substance abuse withdrawal, MAT Treatment, or detox is a plus.
• Team player that is willing to accept and promote goals with minimal supervision and have the ability to assist and support others.
• Ability to identify problems and implement solutions.
• Ability to handle stressful situations and interact with others.
• Past experience in hospital setting and hospital management preferred.

Requirements

• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.