Detox - CQI Coordinator
The Salvation Army · Cleveland, OH · 2 wk ago
OTHRFull-time
About the role
The Quality Assurance Coordinator ensures programs, services, staffing, and facilities meet minimum acceptable standards.
Responsibilities
- Complete monthly and quarterly reports for the ADAS Department and funders.
- Organize monthly Continuous Quality Improvement (CQI) meetings, including Peer Review, Unusual Incident Review, Risk Management evaluation, and Utilization review.
- Set agendas for CQI meetings and record minutes.
- Complete CQI reports and the yearly CQI Plan.
- Assist supervisors with implementation of Quality Improvement Plans.
- Attend Safety Committee meetings to review safety matters and present findings at CQI meetings.
- Update the policy and procedure manual as needed.
- Complete client intake, psycho-social assessments, and orientation paperwork.
- Collaborate with clients to develop and implement individualized treatment plans with measurable goals.
- Conduct individual and group sessions for clients with substance abuse disorders.
- Foster client participation in peer support and self-help services (e.g., AA/NA/CA).
- Maintain documentation to satisfy federal, state, and local mandates, including clinical notes every 24 hours for continuity of care and billing compliance.
- Uphold client rights and confidentiality regulations.
- Coordinate discharge and aftercare services per ASAM guidelines.
- Conduct urinalysis using CLIA-waived specimen tools.
- Prepare for and attend weekly treatment plan review meetings.
- Participate in quarterly completeness of record reviews.
- Audit charts for IOP and Detox and update forms as needed.
- Ensure counselors maintain current licensures and training.
- Maintain CARF standards and ensure compliance.
- Assist with clinical supervision as needed.
- Act as a team lead with the counseling staff.
- Assist counseling staff as requested.
- Perform other duties as directed by supervisor.
Requirements
- Valid certification under the Ohio Chemical Dependency Professionals Board as a Chemical Dependency Counselor Assistant (CDCA) or licensed under the State of Ohio Counselor, Social Worker, Marriage and Family Therapist Board as a Licensed Social Worker (LSW).
- Ability to obtain an NPI (National Provider Identifier) number.
- At least one year of clinical/internship experience working with vulnerable populations (e.g., forensic and substance abuse disordered clients).
- Addiction and treatment knowledge, including evidence-based models, crisis intervention, case management, recovery and 12-step principles, relapse prevention, and continuing care.
- Knowledge and adherence to Board ethics policies, including client boundaries.
- CPR/First Aid certified or in the process of obtaining certification.