Desktop Support Tech I

About the role

This position offers 13 weeks of training and support.

Responsibilities

• Read and write technical documentation
• Provide technical support to customers
• Maintain, troubleshoot, and upgrade computer equipment

Requirements

• 1-2 years related experience
• Ability to read technical documentation
• Ability to write technical documentation
• Prior experience in a Service Desk or Desktop Support role

Qualifications

• Associate's Degree in Computer systems, a related field OR 1:1 equivalent experience
• Experience working in a customer service role
• Experience in the maintenance, troubleshooting and upgrading of computer equipment (preferred)
• IT Support in Healthcare experience (preferred)
• Experience with Windows 10 & 11 (preferred)

Skills

• MD 100 and 101 or newer
• CompTIA A+

Benefits

N/A

Pay

N/A

Schedule

8 hour days; Monday-Friday 0830-1700