Desktop Support

About the role

We are seeking skilled technicians to support a life cycle refresh upgrade project for enterprise-wide technology hardware. General technical competency and strong customer service skills are essential.

Responsibilities

• Troubleshoot and maintain hardware
• Perform imaging tasks
• Work with various technologies including Altus Carts, Zebra Printers, and iPhones

Requirements

• General technical competency
• Customer service focus
• Positive mindset
• Attention to detail
• High reliability

Qualifications

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plans, or programs.

Skills

• Troubleshooting
• Hardware
• Imaging

Benefits

• Medical, dental, and vision coverage
• Critical illness, accident, and hospital insurance
• 401(k) retirement plan
• Life insurance (voluntary)
• Short and long-term disability insurance
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation, or sick leave)

Pay and Benefits

The pay range for this position is $16.00 - $17.00/hr. Benefits are subject to change and may be subject to specific elections, plans, or programs.

Job Type & Location

This is a Contract position based out of Southfield, MI.

About TEKsystems

We are partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

About TEKsystems Global Services

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.