Desktop Support
STI · Salem, VA · 5 mo ago
Information TechnologyFull-time
Requirements
- Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams
- Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices
- Ability to communicate effectively verbally and in writing with individuals and groups
- Experience working with help desk request tracking and reporting tools
- Strong Customer Service skills that include a "customer first" attitude
- Provide computer training for field staff
- Knowledge of computer/mobile device applications and how they operate in an enterprise environment
- Experience with creating training documentation
Qualifications
- Local to the Roanoke/Salem, VA area required
- Candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions