Desktop Engineer

About the role

This role involves supporting the lifecycle management and delivery of Windows desktops and applications using modern and legacy endpoint management solutions. The position covers hardware, firmware, OS, and application deployment, patching, configuration, QA testing, and documentation for both physical and virtual endpoint devices.

Responsibilities

• Install, configure, maintain, and support physical and virtual endpoint devices, including BIOS/UEFI management via endpoint tools.
• Configure, manage, and troubleshoot Windows services, features, settings, tasks, processes, networking, device drivers, and peripherals.
• Perform remote management using WMI, WinRM, PowerShell, and Remote Desktop.
• Configure and troubleshoot Windows and applications using Event Viewer, Local Security Policies, Local User Manager, RegEdit, and Intune Management Engine.
• Develop automated Windows deployment and servicing sequences using MECM, MDT, Intune Autopilot, Autopatch, and WSUS.
• Provision and configure Azure Active Directory (Entra) tenants, identities, and Azure AD Connect.
• Manage Azure Subscriptions, Resource Groups, Role-based Access Controls, Blob storage, and Files storage.
• Size, locate, configure, and deploy Azure Virtual Machines, Host Pools, Virtual Desktop images, and managed disks.
• Create, configure, deploy, and manage MECM Packages, Applications, and Intune Win32 Apps.
• Create, configure, test, and support FSLogix App Masking rules.
• Deploy and manage Windows applications via MECM and Intune using Task Sequences, Autopilot provisioning, Software Center, and Company Portal.
• Manage devices, users, groups, and applications via Active Directory Services and Azure Active Directory.
• Create, link, assign, filter, prioritize, and troubleshoot Group Policy Objects and Intune CSP Policies.
• Deploy, update, and manage Group Policy Administrative Templates in the domain and Central Store.
• Configure and troubleshoot Group Policy and CSP settings for Windows, Office, and other applications.
• Implement Group Policy Preferences with Item-level Targeting (Registry, Files, Drive Maps, etc.).
• Develop PowerShell scripts to manage Windows features, files, and registry to customize configurations.
• Create, develop, evaluate, and support custom configurations of FSLogix and other leading profile solutions.
• Support and extend profile migration routines and procedures based in PowerShell.
• Implement and support user shell folder/well-known folder redirection to network and cloud storage.
• Diagnose and remedy user settings and data persistence to resolve performance and migration issues.
• Provision and configure OneDrive for Business and use the SharePoint migration tool to move user files.

Requirements

• Bachelor’s degree.
• 10-15 years’ experience with Windows OS and application installation, packaging, configuration, and support.
• Required experience with Microsoft Endpoint Manager, Configuration Manager, Intune, and Autopilot.
• PowerShell automation experience is a plus but not required.
• Excellent research, documentation, and written communication skills.
• Extraordinary attention to detail and analytical problem-solving and troubleshooting skills.

About MeeBoss

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