Desktop Engineer
Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design replaces traditional designs, offering the same efficiency and operational reliability at significantly lower capital cost.
About the Role
We are seeking a Desktop Engineer to join our Information Technology team. This role promotes a great customer experience by determining customer needs, maintaining personal interaction with clients, and answering help desk inquiries. The ideal candidate should demonstrate an interest in technology, familiarity with Apple products, teamwork, communication and interpersonal skills, attention to detail, and good numeracy skills.
Responsibilities
- 4 years of experience supporting Mac workstations
- 4 years of experience supporting mobile devices
- Knowledge of Office 365 administration (Desktop Apps, SharePoint, OneDrive, Teams, Exchange)
- Understanding of conference room AV support
- Experience with patching and application deployment using SCCM or other MDM tools such as InTune, JAMF, Desktop Central, or others
- Support executive end users
- Manage and deploy IT desktop assets
- Complete daily support tickets
- Document new and existing IT processes
- Work with end users to solve desktop issues
- Ability to lift 25 lbs
- Be able to climb stairs and walk considerable distances outdoors
Requirements
- Bachelor’s or Associate’s degree in Computer or Information Sciences
- Apple Certified Support Professional (ACSP)
- 4+ years of experience supporting mobile devices
- 4+ years of experience supporting Apple user environments
- Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus
- General knowledge of Azure Active Directory or on-premises Active Directory experience
- JAMF Certified a plus
- Excellent communication skills
- Good problem-solving skills
- Office 365 skills
- Teams meeting and A/V skills
Pay
$103,000 - $117,000