Designer + Account Manager

About the role

The Project Designer/Account Manager is responsible for all project and daily work order activities, sales, and full customer satisfaction for assigned accounts.

Responsibilities

• Strong knowledge of interior design field, current practices and building codes.
• Understands contract furniture processes, including furniture specifications, order preparation, project management, order management and delivery/installation requirements.
• Attends client planning meetings; presents plans and information to customers for review and approvals.
• Develops space plans utilizing AutoCAD/CET and finished working drawings for specification and installation; validates plans against construction, electrical engineering and A&D drawing sets; gains customer approvals.
• Develops product specifications; double-checks specifications against plans; gets specifications order-entry ready using an electronic specification program.
• Single point-of-contact for coordinating all dealer activities, services, orders and personnel for each assigned account.
• Responsible for all client relations and on-going relationships with client personnel, and client third parties (contractors, A&D firms, electrical engineers, IT, etc.).
• Develops plans and product specifications either on own or through work with the design department; produces detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, project managers, etc.) and presents these to the customer in a timely manner.
• Works with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project management).
• Ensures standards of performance are met for all customer work activities.
• Establishes costs and sell amounts for all account products and services, based on contract pricing, gross margin guidelines and established service pricing; is responsible for “cost-of-sale” against account purchases.
• Presents new products and services to customer, and exposes customer to new opportunities to purchase goods and services from dealership.
• Closes out project assist Quality Assurance team with timely generation of punch list specifications & completion of punch list. Unless there is no QA team in the location.

Requirements

• Interior Design Degree required.
• Minimum 5+ years Commercial Furniture Sales experience.
• Intermediate to advanced AutoCAD/CET proficiency.
• Software proficient in Excel, Word and PowerPoint.
• Demonstrated space planning and project management ability.
• Excellent time management skills.
• Actively engaged in design community.
• Experience with Haworth products preferred.
• Polished communication skills.
• Excellent interpersonal skills.

Qualifications

• PeopleSpace is a market leader, providing workspace strategy, contract office furniture, custom solutions, and architectural wall products.
• We have over 26 years of success in creating environments to improve the well-being, culture, engagement, and retention of both our client’s employees and our team members.
• As one of Haworth’s top global dealerships, we boast the largest dealership footprint on the West Coast with five Customer Experience Centers.
• PeopleSpace is a dynamic and rising organization that provides great upward mobility for individuals who are looking to learn, grow and find a long-term home.
• We offer great benefits and foster an inspired company culture based on our core values.

Skills

• Contract Furniture / Design Knowledge
• AutoCAD / CET Proficiency
• Excel, Word, PowerPoint Proficiency
• Space Planning and Project Management
• Customer Service and Relationship Building
• Sales and Marketing

Benefits

• Great benefits package
• Dynamic and growing company culture
• Opportunities for career growth and development
• Workplace environment focused on well-being, culture, engagement, and retention

Pay

Compensation is commensurate with experience.

Schedule

Full-time, On-Site, Exempt