Design Associate

MAJOR FUNCTION

Aids Design Consultant in scheduling, preparing, and following up on design services with Havertys customers. Attends client homes with Design Consultant to ensure proper furniture placement and color coordination, and recommends additional furniture and accessories as needed. Assists Design Consultant with in-store engagements and appointments.

SPECIFIC DUTIES

• Introduces the client and assists Design Consultant or Sales Consultant by scheduling or attending qualified home visits.
• Attends and assists Design Consultant during in-home visits.
• Helps Design Consultant build personalized presentations using approved templates and SWAGGER displays, including furniture placement and visual samples.
• Makes floor plans using Havertys.com's current floor planner software.
• Provides feedback to Design Consultant and Sales Consultant after each visit and upon completion of the floor plan and presentation template.
• Assists Sales Consultant with creating special-order SKUs and sales reserves.
• Helps Sales Consultant create floor plans for in-store clients to visualize purchases, assisting in closing the sale.
• Offers constructive feedback to enhance sales and increase average ticket.
• Keeps up-to-date on special sales, financing plans, delivery procedures, warranties, etc.
• Supports customer selections and helps bring sales to closure.
• Uses My Sales Center to access and follow up with customers.
• Maintains knowledge of various furniture styles and products.

Qualifications

• Bachelor’s degree (B.A.) from four-year college or university in interior design or related field, or 2 to 4 years related experience and/or training.
• ASID certification preferred.
• Current valid drivers license with a clean driving record and reliable transportation with minimum state required car insurance.
• Knowledge of email, Room Planner software, Microsoft Office components, Internet software, Full-shot image ware, and computer skills.
• Ability to stand, walk, sit, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl, and lift/move more than 20 pounds.