Dermatology Health and Science Specialist - Pasadena, CA

About the role

The Dermatology Health & Science Specialist is responsible for launching new products, managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. This role involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

Responsibilities

• Identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact.
• Develop and implement effective business and territory call plans and adapt based on self-identified opportunities and insights.
• Build rapport and relationships with customers across virtual and F2F environments; maintain a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs).
• Leverage analytics to assist with developing insights and next best action plans.
• Compliantly deliver relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverage account priorities to drive a positive business outcome.
• Use product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilize approved clinically oriented disease state information, as applicable.
• Work effectively with HCPs and direct office staff to plan for customer engagements in multiple formats (e.g., virtual and in-person).
• Support patients' access to Pfizer products by providing relevant information to HCPs on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources.
• Present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; proactively introduce customers to future state Pfizer on-demand portal (Galaxy) with access to appropriate targeted content.
• Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical, Reimbursement and Key Account Management, to address customer inquiries and advance Pfizer objectives.
• Able to use triaging protocols and digital apps to create rapid connections with appropriate SMEs to address customer inquiries.
• Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model.

Qualifications

• Bachelor’s Degree
• Minimum of 3 years of previous Pharmaceutical biotech or medical marketing/promotional/sales experience, a promoted position and or developmental role with demonstrated leadership across peer groups with experienced marketing, promotional and sales in a specialized market where third-party reimbursement and service center has been utilized OR an associate’s degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience.
• Strong knowledge of disease states, therapeutic areas, and products
• Strategic account marketing, promotional, sales and management skills
• Demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance
• Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills
• Demonstrated ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills
• Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment
• Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results
• Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance
• Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred
• Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market
• Change agile and able to adapt quickly to workplace changes

Skills

• Customer, market and business acumen
• Strong product and disease state knowledge
• Strong sales, promotional and strategic business development and management skills
• Outstanding communications skills
• Adept in the operation of digital and virtual tools/multi-platforms skills

Benefits

Comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

Pay

The annual base salary for this position ranges from $108,600 - $250,700.

Schedule

This position requires permanent work authorization in the United States.