Jobs · Business Development · New York

Deputy Regional Manager

NYC Department of Social Services · Manhattan, NY · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. First, remove boilerplate: The initial line about applicants must be permanent etc. That's eligibility requirement? Might be part of Requirements? It's about eligibility for the title. Could be considered part of Requirements or Qualifications. We'll keep it as part of Requirements maybe. Then description of DSS, HRA, DHS, Family Independence Administration, etc. That's about the role/agency. Could be "About the role" or "About the department". We'll put under About the role. Then responsibilities: Under the direction of the Associate Benefits Opportunity Specialist III, the ABOS II is responsible for supervising team(s) of BOS staff... etc. Also later: FIA’s Operations is recruiting for one (1) Administrative Job Opportunity Specialist, M-II to function as a Deputy Regional Manager who will: list of duties. Those are responsibilities. We need to extract list items for responsibilities. Let's extract responsibilities bullet points: - Supervising team(s) of BOS staff, who provide various functions of eligibility determination, financial planning, economic support opportunities and monitoring other related services to persons in need, to promote individual and family self-sufficiency. - Uses supervisory, program development, quantitative analysis, and other research skills in accomplishing all the goals of FIA/Benefits Access Center and its components (Application, Financial Planning, Economic Opportunity Services, Under care, etc.) - Under the general direction of the Regional Manager, with wide latitude for the exercise of independent initiative and judgment, the Deputy Regional Manager collaborates with the Regional Managers in the day to day administration and functioning of the regional offices under their jurisdiction for monitoring the activity of employees whose responsibility it is to evaluate eligibility for public assistance and employment services in accordance with Federal and State legislation and regulations and local mandates. - The incumbent provides managerial support to individual and/or multiple Benefits Access Centers by individual coaching thus ensuring uniformity in interpretation of policies, procedures and established quotas designed to achieve standard processes and practices in all Benefits Access Centers and aiming to prevent loss of public funds through fraud or administrative error. - FIA’s Operations is recruiting for one (1) Administrative Job Opportunity Specialist, M-II to function as a Deputy Regional Manager who will: - Make use of work sheets which summarize the Benefits Access Centers' issues and recurring problems and assesses areas that need to be addressed. - Provide guidance and support as well as direction for staff in use of best practices. - Review the activity of employees responsible for evaluating eligibility for cash assistance and employment services in accordance with Federal and State legislation and regulations and local mandates. - Lead teams which participate in program planning and development meetings with top Family Independence Administration management, Human Resources Administration executive, Mayoral staff, and other social services agencies; provides unbiased feedback directly to the Assistant Deputy Commissioner. - Direct management audits in the Benefits Access Center of executive operations, methods, and processes. - Check on adherence to and effectiveness of new methods and procedures; make continuing administrative studies of all levels of Center management routines and systems. - These audits are conducted during the time that they are out stationed at the Benefits Access Center, and the findings provide the basis for corrective action and for recommended revisions in methods, systems, forms, policies, and procedures. - Work with various FIA, HRA and other stakeholders to create and implement corrective action plans. - Review drafts and otherwise participates in the preparation of new and revised procedures prepared by the Office of Procedures. - Participate in devising new and revised forms, office practices, and systems. - On an as needed basis, provides direct supervision for installation and operation of pilot projects. - Coordinate with Executive Regional Manager/Regional Managers in the assignment, evaluation, and training of staff assigned to them and the handling of personnel actions; ensure that Benefits Access Center Directors receive proper training in the performance of their duties, in accordance with accepted administrative policies and procedures. - Advise the Assistant Deputy Commissioner, Executive Regional Manager on the selection and assignment of top-level administrative staff, site staffing needs, physical plant deficiencies and relocation recommendations. - Direct follow-up studies to ensure that corrective measures have been taken, that new procedures have been properly installed and observed, and that provisions of revised procedures have caused the prescribed changes to be made in the Benefits Access Center(s). That's a lot. We'll put them as
  • . Now Requirements: The eligibility statement at start: "APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE JOB OPPORTUNITY SPECIALIST TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT." That's a requirement. Also "Hours/Schedule: 9:00-5:00" is schedule. Also "Minimum Qualifications" section: details about education/experience. That's Qualifications. Also "Preferred Skills": list of skills. Also "55a Program" note: maybe Benefits? It's a program for disabled persons. Could be under Benefits? Might be a note but not benefit. Could be omitted? It's substantive but not a standard section. Could be under Requirements? Probably not. Might be omitted as not fitting sections. But we must preserve ALL substantive information; we cannot drop it unless we put it somewhere. Could put under a section like "Additional Information" but we only allowed specific headings. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". We have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could add an extra heading like "Additional Information" only if allowed? Not in list. So we must fit that info into existing sections. The 55a Program note could go under Requirements or Qualifications? It's about eligibility for a program. Could be under Requirements as a note. Or under Benefits? It's not a benefit but a program. Might be okay under Requirements. Public Service Loan Forgiveness note: could go under Benefits? It's a benefit. So we can put under Benefits. Residency Requirement: "New York City Residency is not required for this position" could go under Requirements or maybe under Additional Info but we can put under Requirements. Equal opportunity boilerplate: we must remove EEO/equal-opportunity boilerplate. So drop that paragraph. Now we need to output HTML fragment with sections. Let's craft:

    About the role

    ... description of DSS, HRA, DHS, Family Independence Administration, etc.

    We need to preserve all substantive info from that paragraph. Let's extract: "The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans /economic support, domestic violence assistance, child support enforcement, etc." We'll combine into a paragraph. Now Responsibilities: we need to include all bullet points from earlier. We'll create
    • for each. We must ensure not to duplicate. We'll list them concisely but preserve all detail. Let's list responsibilities as separate li: - Supervising team(s) of BOS staff, who provide various functions of eligibility determination, financial planning, economic support opportunities and monitoring other related services to persons in need, to promote individual and family self-sufficiency. - Using supervisory, program development, quantitative analysis, and other research skills to accomplish all the goals of FIA/Benefits Access Center and its components (Application, Financial Planning, Economic Opportunity Services, Under care, etc.). - Under the general direction of the Regional Manager, with wide latitude for independent initiative and judgment, collaborating with Regional Managers in the day‑to‑day administration and functioning of regional offices under their jurisdiction to monitor employee activity evaluating eligibility for public assistance and employment services per Federal and State legislation, regulations, and local mandates. - Providing managerial support to individual and/or multiple Benefits Access Centers via individual coaching to ensure uniformity in interpretation of policies, procedures, and established quotas, aiming to achieve standard processes and practices across all Benefits Access Centers and to prevent loss of public funds through fraud or administrative error. - Making use of worksheets that summarize Benefits Access Centers' issues and recurring problems to assess areas needing attention. - Providing guidance, support, and direction for staff in the use of best practices. - Reviewing the activity of employees responsible for evaluating eligibility for cash assistance and employment services in accordance with Federal and State legislation, regulations, and local mandates. - Leading teams that participate in program planning and development meetings with top Family Independence Administration management, Human Resources Administration executive, Mayoral staff, and other social services agencies; providing unbiased feedback directly to the Assistant Deputy Commissioner. - Directing management audits in the Benefits Access Center of executive operations, methods, and processes. - Checking adherence to and effectiveness of new methods and procedures; conducting continuing administrative studies of all levels of Center management routines and systems. - Conducting audits while out‑stationed at the Benefits Access Center; using findings as the basis for corrective action and recommended revisions to methods, systems, forms, policies, and procedures. - Working with various FIA, HRA, and other stakeholders to create and implement corrective action plans. - Reviewing drafts and participating in the preparation of new and revised procedures prepared by the Office of Procedures. - Participating in devising new and revised forms, office practices, and systems. - Providing direct supervision, as needed, for the installation and operation of pilot projects. - Coordinating with Executive Regional Manager/Regional Managers in the assignment, evaluation, and training of staff assigned to them and handling personnel actions; ensuring Benefits Access Center Directors receive proper training per accepted administrative policies and procedures. - Advising the Assistant Deputy Commissioner and Executive Regional Manager on the selection and assignment of top‑level administrative staff, site staffing needs, physical plant deficiencies, and relocation recommendations. - Directing follow‑up studies to verify that corrective measures have been taken, new procedures properly installed and observed, and that revised procedures have produced the prescribed changes in the Benefits Access Center(s). Now Requirements: include the eligibility statement plus residency note plus maybe 55a program note. Let's craft:

      Applicants must be permanent in the Administrative Job Opportunity Specialist title or be permanent in a comparable title eligible for 6.1.9 title change; if hired provisionally in this title, must take and pass the civil service exam when it becomes available to be eligible for continued employment.

      New York City residency is not required for this position.

      This position is also open to qualified persons with a disability who are eligible for the 55‑a Program; indicate interest in your resume and cover letter.

      Now Qualifications: Minimum Qualifications section. We need to preserve all details. Let's extract: "A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to '1' above; at least eighteen months of this experience must have been in

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