Deputy Program Manager

About the role

DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: www.dcca.com

Responsibilities

• Serve as Deputy Program Manager supporting the PM in day-to-day oversight of all Part D Transaction Facilitator operations, including E1 eligibility queries, FIR reporting, TrOOP balance transfers, and COB transaction routing between pharmacies, Part D plan sponsors, and other payers
• Oversee execution of the PWS and QASP performance objectives, ensuring the transaction facilitation platform meets CMS-mandated Acceptable Quality Levels for E1 daily reporting, FIR reporting, and BAA execution
• Manage Business Associate Agreement (BAA) execution with Part D plan sponsors
• As a key point of contact with the CMS COR/Project Officer, support bi-weekly management reviews, MA & Part D system workgroups, status conference calls, and prepare Monthly Status Reports
• Help maintain the Project Management Plan (PMP), project schedule, and deliverables
• Support Transition-In planning and execution, including collaboration with the incumbent contractor to transfer tools, data, documentation, and institutional knowledge

Requirements

• Proven experience: Managing Medicare Part D Coordination of Benefits (COB) operations, including TrOOP balance transfers, E1 eligibility transactions, FIR reporting, and BIN/PCN routing
• Serving in a Program Manager, Deputy Program Manager, or senior systems/product management role on a CMS Part D or Medicare COB-related contract
• Working directly with a COR/Project Officer on federal contract deliverables, status reporting, and QASP/PWS performance management

Qualifications

• Proven experience with: NCPDP standard pharmacy transactions (E1 and related transaction sets)
• Managing a 24/7 real-time online transaction switching network with connectivity to pharmacies, payers, and other switches
• Experience with Part D transaction facilitation, Medicare Part D eligibility system, or similar CMS switch/clearinghouse contract
• PMP certification or equivalent formal program/project management training

Skills

• Proven experience with: Managing Medicare Part D Coordination of Benefits (COB) operations, including TrOOP balance transfers, E1 eligibility transactions, FIR reporting, and BIN/PCN routing
• Serving in a Program Manager, Deputy Program Manager, or senior systems/product management role on a CMS Part D or Medicare COB-related contract
• Working directly with a COR/Project Officer on federal contract deliverables, status reporting, and QASP/PWS performance management

Benefits

• Competitive Compensation: While salary at DCCA is determined by various factors, we are committed to making sure our salaries reflect the skill and expertise of our employees. In addition, each year we perform an annual salary review ensuring pay is equitable across both the company and industry at large.
• Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we’re here to help you grow your career and create lasting relationships.
• Emphasis on Inclusivity: DCCA’s culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection.
• Empowering Health: DCCA’s benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work.

Pay

The proposed salary range for this position in Maryland is $140,000 to $250,000. Final salary will be determined based on various factors.

Schedule

Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives.