Deposit Relationship Manager - Menlo Park, CA
About the role
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background, and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized, and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
This role focuses on proactively building and managing a high-value portfolio of business deposit clients by serving as a trusted financial partner. You will drive business growth through self-sourced prospecting, identify clients' financial needs to deliver tailored banking and treasury solutions, and carefully balance sales targets, operational efficiency, and risk management to maximize portfolio profitability.
Responsibilities
- Provides a full range of depository products and services to businesses with an emphasis on client relationship development, sales, and service.
- Responsible for providing industry-specific knowledge and experience in managing a portfolio of deposit business clients, bringing in new relationships, and expanding the current/existing portfolio.
- Develops prospects from self-sourced leads, including existing customers, referral leads, bank partners, and other sources.
- Manages the portfolio from a balanced perspective on sales, efficiency, risk, and profitability.
- Contacts prospective customers to present information on banking services such as deposit accounts, lending, treasury management, and wealth services.
- Determines prospects/customers' financial needs and presents solutions to sell bank services.
- Responsible for timely and adequate preparation of relationship reviews and recommendations to the appropriate bank partners.
- Performs outbound prospecting calls, conducts prospect/customer interviews, facilitates depository accounts, credit requests, and refers prospects to other business units while cross-selling other bank services.
- Other duties as assigned.
Requirements
- Bachelor’s degree and 4+ years of experience in finance, banking, including bank products and deposit or other directly related experience. A combination of education and experience may meet requirements.
- Extensive knowledge of financial products, banking regulations, risk, and deposit-associated financial strategy and customer development.
- Strong customer service and problem-solving skills with a demonstrated ability to work with customers in a consultative manner.
- Excellent verbal and written communication skills and strong presentation skills.
Benefits
- Medical and dental insurance, vacation, and profit sharing starting on day one.
- 401(k) plan with competitive compensation in line with work experience.
- Eligibility for sales bonuses, monthly incentives, and/or annual discretionary bonus (role-dependent).
- Mileage, travel time pay, and/or parking waivers for eligible roles.
- Paid training, paid vacation, paid holidays, and promotional opportunities from within.
- Tuition reimbursement for qualifying employees.
- Stable employer: a division of Zions Bancorporation, included in the S&P 500 & NASDAQ Financial 100 indices.
Pay
This position is eligible to earn a base salary in the range of $157,000 - $197,000 annually, depending on job-related factors such as level of experience.