Commercial Deposit Relationship Manager

Job Function / Summary

Responsible for acquiring, managing, and expanding commercial deposit relationships with a focus on core operating balances and long-term client retention. This role serves as the primary relationship owner for deposit-focused clients and partners closely with Treasury Management Specialists to recommend and deliver cash management solutions.

Essential Duties & Responsibilities

• Solicits new and prospective deposit relationships for the Bank; drives net new deposits and establishes primary banking relationships.
• Manages an assigned portfolio of commercial deposit clients, ensuring retention, balance growth, and client satisfaction.
• Identifies treasury and cash management needs and partners with Treasury Management to recommend appropriate solutions.
• Develops and executes a business development plan to achieve established goals and objectives.
• Implements a disciplined contact schedule to promote client satisfaction, retain existing clients, and attract long-term profitable customer relationships and become the clients' trusted financial partner through needs-based solutions.
• Identifies cross-sell opportunities for each assigned relationship. Markets to assigned clients and prospects a broad range of non-credit financial products and services.
• Cultivates prospects independently through customer referrals, networking, and participation in professional organizations, social contacts, and relationships built in the community.
• Develops relationships with customers through calling and customer support activities.
• Uses automated business development system to manage individual calling program, schedule appointments, develop customer profiles or cross-sales opportunities, follow-up with customers and book new business.
• Keeps abreast of industry, competitor, financial market, and other changes that may impact their portfolio or department.
• Provides assistance to Group Managers with strategic planning projects including budgeting, process improvement, growth, and quality initiatives.
• Performs other duties and special projects as assigned by Senior Management.
• Incumbent is required to comply with all applicable federal, state, and local banking and industry-related laws and regulations including but not limited to the Bank Secrecy Act.

Minimum Required Education, Experience & Knowledge

• Bachelor’s degree in business, finance, or related field required.
• 5-7 years of sales and relationship management experience required.
• 5-7 years of experience with commercial products and services required.
• Strong understanding of business deposit accounts and treasury/cash management concepts.
• Proven ability to generate new business, manage a portfolio, and meet growth targets.