Deposit Operations Team Lead

Job Requirements

• Must possess:
• the ability to read, write and speak fluently in the English language
• strong customer service skills with both internal and external customers
• excellent verbal and written communication skills
• general math skills: adding, subtracting, multiplying and dividing
• ability to work a flexible schedule and travel to other locations as needed
• handle conflict resolutions in a professional manner
• Education and Experience:
• Associate's degree preferred; equivalent banking experience considered
• 3-5 years of deposit operations or related banking experience
• Demonstrated leadership or mentoring experience preferred
• Knowledge of deposit regulations and operational procedures

Core Competencies

• Professional conflict resolution skills
• Leadership and team development skills
• Strong knowledge of deposit operations, regulations, and compliance
• Analytical and problem-solving ability
• Excellent organizational and time-management skills
• Attention to detail and commitment to accuracy
• Ability to prioritize multiple deadlines
• Strong computer proficiency and Microsoft Office skills
• Continuous improvement mindset
• Ability to maintain confidentiality and exercise sound judgment

Supervisory Scope

• Provide daily direction and workflow coordination
• Coach, mentor, and develop team members
• Assist with onboarding and training
• Support performance management and accountability
• Promote collaboration and employee engagement