Deposit Operations and Control Analyst- Ford Credit Bank

About the Role

Ford Motor Credit Company ("Ford Credit") has received regulatory conditional approval to form Ford Credit Bank (the "Bank"), headquartered in Salt Lake City, Utah. The Bank will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, EV infrastructure, and software, and will accept deposits with competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Credit, an indirect wholly owned subsidiary of Ford Motor Company.

The successful candidate will be a member of an exciting and dynamic team of banking professionals who would have the opportunity to stand up and begin the operations of the de novo Bank. New employees hired by the bank will initially be Ford Credit employees. Once the bank is formally established, these employees may be transferred to the new bank.

The Deposit Operations Control Analyst reports to the Director of Deposits and serves as a key professional responsible for the execution of procedural governance and control testing. This role combines the disciplines of risk analysis, technical writing, and data reporting to safeguard the Bank's operational framework. The Analyst will lead the testing of internal controls, manage the lifecycle of departmental procedures, and generate the reporting necessary to provide management with a clear view of the Bank's operational health. This position is vital for ensuring that our de novo operations are scalable, documented, and resilient against operational and regulatory risks.

Responsibilities

• Develop, write, and standardize procedural documentation for Deposit Operations.
• Translate complex, non-standardized processes into clear, concise instructions for frontline staff.
• Create and edit process flow diagrams and other visual aids to enhance the clarity of technical documentation.
• Track and update procedures based on audit findings, regulatory changes, and internal policy updates.
• Assist in implementing approved procedures across the department.
• Develop and lead the execution of First Line Testing to ensure frontline staff are processing in accordance with policy and procedure. Update the First Line Testing scope, objectives, and rationale as needed.
• Analyze testing exceptions and provide actionable recommendations to enhance internal controls or increase operational efficiency.
• Compile and generate daily, weekly, monthly and quarterly performance reports and reconcile data discrepancies.
• Other duties as assigned.

Requirements

• Bachelor's degree preferred; however, equivalent relevant work experience may be considered in lieu of the educational requirement.
• Minimum of 4 years of experience in Risk Management, Internal Audit, Regulatory Compliance, or Banking Operations.
• Strong knowledge of general banking operations, specifically deposit operations, treasury management, and payment rails.
• Proven experience in documenting process maps and identifying risks/controls within financial services.
• Advanced proficiency in Microsoft Office Suite, particularly Excel (data analysis) and Word (technical writing).

Preferred Qualifications

• Experience in a de novo, fintech, or high-velocity online banking environment.
• Technical background with experience in SQL, Python, or Excel VBA to automate complex datasets.
• Experience with process mapping software.
• Superior organizational and project management skills with the ability to manage multiple writing and testing projects concurrently.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time

Pay

This position is a salary grade 6 and ranges from $74,300–$124,500. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Schedule

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

This response is AI-generated, for reference only.