Deposit Admin Specialist (Full Time) - Lubbock, Ave. Q

About the role

The role involves editing and maintaining legal account documents, scanning and indexing deposit account signature cards and other documents, and assisting branch personnel.

Responsibilities

• Assumes responsibility for the completion of assigned Deposit Administration functions.
• Edit deposit account legal documentation.
• Scan and index deposit account signature cards and other documents.
• Maintain weekly Exception report.
• Aid branches with account set up.
• Establish and maintain effective and professional business relations with internal departments.
• Answer questions and resolve requests or problems promptly and courteously.
• Inform contacts of Bank policies and procedures.
• Maintain confidentiality.
• Maintain the Bank's professional reputation.
• Establish and maintain effective coordination and communication with Bank personnel and with management.
• Assist related departments as required.
• Support and replace Dep. Admin. personnel as needed.
• Keep management informed of area activities and of any significant problems.
• Provide suggestions for improved Deposit Administration effectiveness and efficiency.
• Attend and participate in meetings as required.
• Complete required reports and related documents.
• Assume responsibility for related duties as required or assigned.
• Stay informed of changes in Deposit Administration policies, procedures, and requirements.
• Ensure that work area is clean, secure, and well maintained.
• Complete special projects as assigned.
• Assist with department administration.
• Resolve more complex issues presented to the department.
• Perform as department lead on projects at times, be able to complete given projects with minimal supervision.

Qualifications

• High school graduate or equivalent.
• Operational understanding of deposit account documentation.
• Preferred 2-3 years of bank operations or related experience.
• Accurate and attentive to detail.
• Well organized.
• Willingness to assist others.
• Fluent in Excel, Outlook, Word, etc. and able to operate related computer applications, viewer, and PC.
• Strong communication abilities.
• Intellectual curiosity, desire to pursue answers/solutions, independent problem solving.

Skills/Abilities

• Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
• Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average hearing: Able to hear average or normal conversations and receive ordinary information.
• Repetitive motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Average visual abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
• Physical strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.