Deployment Lead - ERP Solutions

Deployment Lead Rillet is building industry-defining accounting and finance software. We are looking for an experienced Deployment Lead to guide complex customer implementations and help finance teams successfully transition onto Rillet. This role is ideal for someone who has led ERP implementations and understands how to turn complex accounting and operational requirements into practical systems solutions. You may come from an ERP implementation firm, Big 4 finance transformation practice, systems consulting team, or a SaaS company serving finance organizations. You are comfortable owning multiple workstreams, advising senior stakeholders, and navigating the details of configuration, data migration, integrations, testing, and go-live. You will combine strong implementation judgment with a customer-first mindsetbringing structure to ambiguity, identifying risks early, and keeping customers and internal teams moving toward a successful launch. We're primarily looking for teammates who are based near our New York City or San Francisco offices, or open to relocating. For this role, we're also open to remote candidates based anywhere in the United States. Our hybrid schedule brings office-based team members together in person on Tuesdays and Thursdays, plus one additional flexible day each week. Some roles may spend more time in the office depending on the needs of the team. What You'll Do Lead key parts of customer onboarding and deployment, helping ensure a smooth and timely implementation experiencePartner with internal teams across Product, Engineering, and Customer Success to execute implementation plans and solve customer problems quicklyLearn and analyze client accounting and finance workflows, then translate those needs into clear requirements and practical solutionsGuide customers through onboarding, training, change management, and adoptionSupport data migration, reconciliations, systems setup, and integration coordinationTrack milestones, drive follow-through, and keep internal and external stakeholders aligned throughout the onboarding processIdentify risks early, escalate issues quickly, and help keep customer launches on trackBuild trust with customers by being responsive, thoughtful, and solutions-orientedMaintain clear documentation and provide regular status updates to customers and internal stakeholders Who We're Looking For 47 years in ERP implementation, systems consulting, or finance transformation (e.g., Big 4 or implementation firms)Background in SaaS, high-growth technology companies, or implementation/consulting environments is strongly preferredHands-on ERP experience (NetSuite, SAP, Workday, etc.), including requirements, configuration, data migration, and go-liveStrong understanding of core accounting workflows (close, reconciliations, ASC 606) and how they translate into systemsCustomer-facing with strong communication and stakeholder management skillsSystems-minded with solid project management skills; able to run multiple workstreamsComfortable in fast-paced, ambiguous environments and highly detail-orientedExperience working cross-functionally with technical and non-technical teams The expected base salary range for this role varies by location: Tier A: $100,000 $150,000 Tier B: $100,000 $140,000 Tier C: $100,000 $130,000 Your compensation tier is based on your primary work location. You can view Rillet's compensation zones here. Final compensation within the applicable range will depend on factors including skills, experience, qualifications, and the scope of the role. This role is also eligible for equity and benefits. Note: All official Rillet recruiting communications will come from an @rillet.com email address. If you're contacted from another domain, please disregard the message and report it as spam. Life at Rillet Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.Competitive pay and meaningful equity. Be rewarded for the value you help create.Benefits that support you. We offer competitive benefits designed to support your health, wellbeing, time away from work, family, and long-term financial goals.Better together. We value collaboration, connection, and spending meaningful time together as a team. We regularly create opportunities to connect through team meals, events, and company gatherings.