Deployment Lead - Accounting Solutions

About the role

We are building industry-defining accounting and finance software. We are looking for a proactive, detail-oriented Deployment Lead to join our team and help lead the successful onboarding of new customers onto Rillet.

Responsibilities

• Lead key parts of customer onboarding and deployment, helping ensure a smooth and timely implementation experience
• Partner with internal teams across Product, Engineering, and Customer Success to execute implementation plans and solve customer problems quickly
• Learn and analyze client accounting and finance workflows, then translate those needs into clear requirements and practical solutions
• Guide customers through onboarding, training, change management, and adoption
• Support data migration, reconciliations, systems setup, and integration coordination
• Track milestones, drive follow-through, and keep internal and external stakeholders aligned throughout the onboarding process
• Identify risks early, escalate issues quickly, and help keep customer launches on track
• Build trust with customers by being responsive, thoughtful, and solutions-oriented
• Maintain clear documentation and provide regular status updates to customers and internal stakeholders

Requirements

You may come from Big 4 audit, accounting advisory, finance transformation, or an operational accounting role at a high-growth technology company. You do not need to have formally led ERP implementations before, but you do need to be systems-minded, highly organized, customer-oriented, and eager to learn quickly in a fast-paced startup environment.

Qualifications

• 4-7 years of experience in accounting, audit, advisory, or related customer-facing roles
• A strong accounting foundation, with the ability to speak credibly about close, reconciliations, revenue recognition (ASC 606), and core finance workflows
• Excellent communication skills and the presence to work directly with customers and senior stakeholders
• Systems-minded and excited to learn implementation work, even if you have not formally held an implementation title before
• Strong organizational and project management skills, with the ability to manage multiple workstreams at once
• Comfortable operating in a fast-paced environment while maintaining high attention to detail
• Experience working cross-functionally with technical and non-technical teams
• Experience in Big 4, SaaS or at a technology company is a plus