Departmental Technician (Trainee) 7-E9

About the role

The Michigan Department of Corrections is seeking candidates for a 2nd (2:30PM - 11:00PM) or 3rd (10:30PM - 7:00AM) shift position. This role involves monitoring GPS and Curfew monitored offenders, responding to messages for offender violations and equipment problems, and processing tips from the MDOC website.

Responsibilities

• Monitor GPS and Curfew monitored offenders
• Respond to messages for offender violations and equipment problems
• Take statements via the telephone from parolees and probationers
• Give specific instructions to troubleshoot equipment
• Distinguish between "equipment malfunction" and "offender violation" alarms
• Specialize in warrant entry for escapees and absconders in LEIN and USDOJ systems
• Process tips received from the MDOC Website "Most Wanted" Section
• Ensure offenders scheduled to discharge from parole are free of wants and warrants by reviewing LEIN & NCIC records on weekends and holidays
• Adapt to transitory/temporary equipment while maintaining expertise in primary equipment and software

Requirements

• Departmental Technician 7: One year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service.
• Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service.
• Departmental Technician E9: One year of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
• Alternate Education and Experience: Departmental Technician (Trainee) 7: Two years of experience in a 7 level or higher non-administrative support ECP Group One classification, or one year of experience as a first-line supervisor in an ECP Group Three classification.
• Departmental Technician 7: Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
• Departmental Technician 8: Possession of a Bachelor’s degree may be substituted for the experience requirement.
• Departmental Technician E9: Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Qualifications

• Required Education: Typically acquired through completion of high school.
• Additional Requirements: Must meet high ethical standards and report any possible conflict of interest.

Skills

• Ability to troubleshoot equipment issues
• Knowledge of GPS and Curfew monitoring systems
• Communication skills for taking statements and giving instructions
• Ability to distinguish between "equipment malfunction" and "offender violation" alarms
• Experience with warrant entry procedures
• Ability to adapt to temporary equipment changes

Benefits

• Voluntary and mandatory overtime may be required on an as-needed basis.
• Set regular days off.
• Remote work option available upon hire, with eligibility for 100% remote work after initial 2 weeks in the office.

Pay

Details on pay are not specified in the job posting.

Schedule

The position is available for a 2nd (2:30PM - 11:00PM) or 3rd (10:30PM - 7:00AM) shift.