Department Supervisor II – Neuro Expansion

About the Role

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis, and stroke. This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep, and rehabilitation services.

As Department Supervisor II – Surgical Support Services, you will supervise caregivers, acting as a technical resource for the team and goal implementation. Your focus will be on creating a cohesive, collaborative, and strong workplace environment where every caregiver can excel in their roles while providing the best patient care possible. You will identify improvement opportunities, monitor progress, offer training as needed, and seek ways to enhance the department.

Schedule

A caregiver in this position works evenings from 2:00 p.m. – 10:30 p.m. with rotating weekends and holiday requirements.

Responsibilities

• Supervise caregivers in daily operations.
• Maintain staffing levels.
• Approve and schedule paid time off and leave requests.
• Provide leadership and training.
• Coordinate and provide orientation and education.
• Analyze workflow and procedures.
• Identify and implement opportunities to improve procedures, processes, speed, quality, and effectiveness.
• Ensure cross coverage.
• Develop an effective work team.
• Encourage and support morale-building activities and positive attitudes.
• Communicate with caregivers and provide orientation on policies.

Requirements

• Associate’s Degree and two years of related supervisory experience OR High School Diploma/GED and four years of experience.
• Knowledge of supervision, training, development, and public relations practices.
• Available 24/7 through an issues pager or cell phone.

Preferred Qualifications

• Healthcare experience in a large organization.

Physical Requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Ability to travel throughout the hospital system.
• In some locations, ability to transport up to 25 pounds.
• Ability to operate various types of powered material handling equipment.

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Pay

The pay range displayed on this job posting reflects the anticipated range for new hires: $47,530.00 – $72,475.00 annually. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. The pay range does not include any applicable pay practices (e.g., shift differentials, overtime, etc.) or the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).