Department Supervisor I - AGP Registration

About the role

Cleveland Clinic Akron General is seeking a Department Supervisor to support AGP Registration at Stow Health and Wellness Center as well as Green and Bath Health and Wellness Centers, as needed. In this role, you will supervise caregivers and the technical and administrative functions of the AGP Registration area, handling scheduling, staffing, payroll, and ensuring caregivers meet goals and metrics.

Responsibilities

• Supervise caregivers in daily operations of the assigned group.
• Maintain staffing levels.
• Approve and schedule paid time off and leave requests.
• Provide leadership and training.
• Coordinate and provide orientation and education.
• Analyze workflow and procedures.
• Identify and implement opportunities to improve procedures, processes, speed, quality, and effectiveness.
• Ensure cross coverage.
• Develop an effective work team.
• Encourage and support morale-building activities.
• Communicate with caregivers and provide orientation on policies.

Requirements

• High School Diploma or GED.
• Two years of experience as a work leader, team lead, or project manager OR one year of supervisory experience in a related field.

Qualifications

• Associate’s Degree.
• EPIC experience.
• Previous work experience in a medical facility.
• Flexibility with scheduling.
• Previous experience supervising direct reports.

Physical Requirements

• Requires standing and walking for extensive periods of time.
• Requires corrected vision and hearing to normal range.
• Requires dexterity sufficient to operate a computer.
• Ability to operate various types of powered material handling equipment.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements exceed those for Light Work.

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Pay

Minimum Annual Salary: $43,200.00
Maximum Annual Salary: $65,880.00

The pay range displayed reflects the anticipated range for new hires. Actual compensation will be determined based on factors such as work history, experience, skill set, and education. The pay range does not include applicable pay practices (e.g., shift differentials, overtime) or the value of Cleveland Clinic’s benefits package.