Department Supervisor

About the role

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Responsibilities

• Lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.
• Provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.
• Have strong product and operational knowledge.
• Ensure specific store departments include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Requirements

To succeed in this role, candidates should have:

• A high school diploma or equivalent.
• At least 2 years of supervisory experience in a customer-facing environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of Home Depot’s policies and procedures.

Qualifications

Candidates must meet the following qualifications:

• Must be able to pass a background check.
• Must be able to pass a drug test.
• Must be able to lift up to 50 pounds.

Skills

Department Supervisors should possess the following skills:

• Excellent leadership and coaching abilities.
• Strong organizational and problem-solving skills.
• Ability to manage multiple tasks and priorities.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

Home Depot offers a comprehensive benefits package, including:

• Health insurance options.
• Paid time off.
• Retirement savings plans.
• Discounts on Home Depot products.

Pay

The pay range for this position is $18.00 - $24.00 per hour.

Schedule

These roles are typically full-time, but may vary based on store needs.