Department Supervisor

Location: TJ Maxx Store 1078, Menomonee Falls, WI

Responsibilities

• Executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
• Ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
• Role modeling exceptional customer service.
• Creating a positive internal and external customer experience.
• Promoting a culture of honesty and integrity; maintaining confidentiality.
• Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Training and mentoring Associates on established merchandising and processing principles.
• Ensuring merchandise is properly tagged, hung, secured, and coded.
• Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
• Ensuring Associates complete tasks and activities according to store plan; prioritizing as needed.
• Monitoring productivity of team and coaching as necessary.
• Organizing and rotating back stock for easy replenishment.
• Maintaining and upholding merchandising philosophy and signage standards.
• Maintaining all organizational, cleanliness and recovery standards for the backroom area.
• Ensuring compliance with recycling and, where applicable, hazardous waste programs.
• Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates.
• Providing and accepting recognition and constructive feedback.
• Partnering with Management on Associate training needs to increase effectiveness.
• Ensuring adherence to all labor laws, policies, and procedures.
• Promoting credit and loyalty programs.
• Supporting and participating in store shrink reduction goals and programs.
• Promoting safety awareness and maintaining a safe environment.
• Performing other duties as assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those meeting service/hours requirements)
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Schol