Department Supervisor

About the role

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Located at TJ Maxx Store 1078, Menomonee Falls, WI.

Responsibilities

• Execute receiving and merchandising standards while ensuring associates process efficiently and effectively, working as a team.
• Ensure an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
• Role model exceptional customer service; create a positive internal and external customer experience.
• Promote a culture of honesty and integrity; maintain confidentiality.
• Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Train and mentor associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
• Ensure associates complete tasks and activities according to store plan; prioritize as needed.
• Monitor productivity of team and coach as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Maintain all organizational, cleanliness and recovery standards for the backroom area.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate accurately and effectively with management and associates when setting and addressing priorities; provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with management on associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• 1 year of retail experience.
• 6 months of leadership experience.

Skills

• Superior communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation
• Bereavement
• 401(k) associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those meeting service or hours requirements)
• Medical/dental/vision
• Health savings account (HSA)
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

Pay

This position has a starting pay range of USD $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Schedule

Able to work a flexible schedule, including nights and weekends.