DEPARTMENT SECRETARY II

About the role

Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility. To be responsive to our employee’s needs we offer: Generous PTO accrual (increases with tenure), Paid sick leave days, Medical/Dental/Vision, Health Savings Account, Flexible Spending Account, Dependent Care Savings Account, 403(b) with employer match, Early Childhood Center, discounted on-site childcare, and more!

Responsibilities

• Accurately transcribe and process physicians’ orders.
• Initiate and maintain both electronic and paper-based patient records.
• Act as a central point of communication between the department, ancillary services, physicians, patients, and external providers.
• Record data, prepare reports, enter and reconcile patient charges.
• Serve as a key communication hub for the department.
• Maintain accurate patient records, coordinate tests, procedures, diets, and medication instructions; prioritize scheduling across multiple departments.
• Schedule follow-up appointments and arrange for necessary equipment or services.
• Input physician orders and retrieve test results for staff.
• Promote departmental and organizational cost-efficiency.
• Provide courteous, professional customer service and demonstrate excellent telephone etiquette.
• Remain calm and flexible in a fast-paced, high-volume environment while maintaining a positive, team-oriented approach.
• Adhere to all regulations and hospital policies, including the Corporate Compliance Program.

Qualifications

• High school diploma or GED required.
• Completion of a medical terminology course or unit secretary training program preferred.
• No licensure required.
• Previous clerical or unit secretary experience preferred.
• CNA experience preferred.
• Certifications required: Current Wyoming CNA certification.