Department Manager Position

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you?

Requirements

• Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Some managers also lead Departments, which may include managing assigned Systems like Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, manage sales promotions, train service staff, and organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• The Kitchen Department Manager ensures the restaurant delivers high-quality food and service, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• The People Department Manager ensures the restaurant hires qualified staff, trains them effectively, and schedules them to meet sales and profit goals. They also ensure new employees get off to a good start and are recognized and motivated.
• Previous managerial experience in a restaurant, retail, or hospitality environment is preferred.
• You must be 18 years or older to apply for this position.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to your team and other managers.
• Ensure the Guest Service Department delivers a great customer experience, manages sales promotions, trains service staff, and organizes the Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the Kitchen Department delivers high-quality food and service, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Ensure the People Department hires qualified staff, trains them effectively, and schedules them to meet sales and profit goals. Ensure new employees get off to a good start and are recognized and motivated.

Qualifications

• Previous managerial experience in a restaurant, retail, or hospitality environment is preferred.
• You must be 18 years or older to apply for this position.

Skills

• Leadership skills
• Customer service orientation
• Time management
• Teamwork
• Problem-solving

Benefits

• College tuition assistance
• Valuable job training
• Retirement benefits

Pay

Details on pay are not specified in this posting, but the franchisee is responsible for determining compensation.

Schedule

Details on schedule are not specified in this posting, but the franchisee is responsible for determining work hours.