Department Manager Menomonee Falls

About the role

This job posting is for a management position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food to customers, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew members in getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned and operated McDonald’s restaurants.

Qualifications

Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.

Medical, dental, and vision coverage.

Skills

Leadership skills, ability to manage multiple tasks, customer service orientation, and flexibility.

Benefits

Competitive pay and a range of benefits including:

• Education through Archways to Opportunity
• College tuition assistance
• English classes as a second language
• Medical, dental, and vision coverage

Pay

Competitive pay.

Schedule

Flexible schedule to accommodate the fast-paced nature of the job.