Department Manager
About the role
The role involves leading shifts and departments in a McDonald's restaurant operated by an independent franchisee, not McDonald’s USA. This includes managing staff, ensuring customer satisfaction, and adhering to operational standards.
Responsibilities
- Lead shifts to ensure fast, accurate, and friendly service.
- Manage assigned departments such as Training, Food Safety, and Inventory Management.
- Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
- Oversee the delivery of high-quality food and adherence to safety protocols.
- Hire, train, and schedule staff to meet sales and profit goals.
- Support new employees and motivate current staff.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
- Positive attitude and ability to work in a fast-paced environment.
- Flexible schedule and willingness to work in a dynamic workplace.
- Must be 18 years or older.
Qualifications
Competitive pay and a range of benefits are offered, including 15-25 days of paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Additionally, there is access to educational opportunities, job training, and retirement benefits.
Skills
Effective communication, leadership, and problem-solving skills are essential for success in this role.
Benefits
- 15-25 days paid vacation
- 10 paid holidays
- An anniversary splash
- 8-week sabbatical every 10 years
- Education through Archways to Opportunity
- Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid leaves of absence
- Service awards
- Employee Resource Connection
- Adoption Assistance
- Matching gifts program
Pay
Competitive compensation is provided based on qualifications and experience.
Schedule
Hours vary and are determined by the franchisee, not McDonald’s USA.