Department Manager

Description

The Department Manager role supports either the service side of our stores or the backroom product flow function (production).

About the role

This multi-faceted role is part of Savers, an international thrift retailer with over 300 stores and 22,000 team members. The company champions reuse and inspires a future where secondhand is second nature. Savers works with nonprofit organizations to supply gently-used items to its stores, diverting billions of pounds of used items from landfills.

Responsibilities

• Support store operations and customer service
• Manage inventory levels and ensure smooth product flow
• Collaborate with store teams to improve operational efficiency
• Train and mentor team members
• Ensure compliance with policies and procedures

Requirements

• Bachelor's degree in Business Administration, Management, or related field
• Minimum of 5 years of retail management experience
• Experience in a fast-paced, customer-facing environment
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills

Qualifications

• Ability to work flexible hours including weekends and holidays
• Proficiency in Microsoft Office Suite
• Valid driver's license and reliable transportation

Skills

• Customer service orientation
• Team leadership and mentoring
• Inventory management
• Problem-solving and decision-making
• Effective communication and interpersonal skills

Benefits

• Comprehensive onboarding and training
• In-house training and development opportunities
• Bundled health plans including medical, Rx, dental, and vision coverage
• Company-paid life insurance
• Smoking cessation and diabetes management programs
• On-demand care options
• 401(k) plan with company matching contributions
• Paid time off for leisure or other hobbies
• Mental health services

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically full-time, with some flexibility.