Department Manager

About the role

The Department Manager position at Savers is responsible for overseeing the operations and performance of multiple stores within a designated territory. This includes managing staff, ensuring compliance with policies and procedures, and driving sales growth.

Responsibilities

• Oversee daily operations of assigned stores, including staffing, inventory management, and customer service.
• Ensure compliance with all company policies and procedures, including safety and environmental standards.
• Develop and implement strategies to increase store profitability and customer satisfaction.
• Manage employee relations, conduct performance evaluations, and provide coaching and feedback.
• Collaborate with regional managers to coordinate initiatives and support cross-store projects.
• Monitor store performance metrics and report findings to upper management.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 3 years of supervisory experience in retail or a similar industry.
• Proven ability to lead teams, manage budgets, and drive operational improvements.
• Strong communication and interpersonal skills, with the ability to build positive relationships with employees and customers.
• Experience with Microsoft Office Suite and familiarity with retail management software.

Qualifications

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Highly motivated with a passion for sustainability and community impact.
• Proficiency in using point-of-sale systems and inventory management software.

Skills

• Strategic planning and decision-making skills.
• Customer service orientation and strong problem-solving abilities.
• Effective negotiation and conflict resolution skills.
• Ability to handle sensitive and confidential information with discretion.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick pay and vacation.
• Up to 50% off store merchandise for team members.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.
• Flexible spending accounts for eligible health and day care expenses.
• Additional benefits such as performance merit increases.

Pay

$15.96 to $26.17 per hour based on experience and qualifications.

Schedule

Full-time positions offer a standard 40-hour workweek, while part-time roles vary based on store needs.