Department Manager

About the role

As a Department Manager at Primark, you will own a department and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (meaning that you'll know what is trending and thus order your merchandise daily to drive sales). You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department's performance to drive sales and meet targets and manage stock file accuracy for your department.

Responsibilities

• Own a department and focus on maximizing its sales, inventory, and standards
• Manage inventory and move product in accordance with customer demand
• Review and manage planograms and period layouts
• Order merchandise daily to drive sales based on trend knowledge
• Monitor the local market to maintain competitive advantage in price, product, and shopping experience
• Use data to gain full knowledge of department performance to drive sales and meet targets
• Manage stock file accuracy for your department
• Hire, train, coach and motivate a team of Sales Associates and Team Leaders
• Ensure your department delivers an exceptional shopping experience for every customer
• Foster a positive work environment for every colleague

Requirements

• At least 2 years of retail leadership experience in a fast-paced, high-volume environment
• Strong commercial acumen
• Experience as either a Store Manager, Assistant Store Manager, or Department Manager
• Nimble and adaptable, able to flex plans and priorities in a fast-paced environment
• Strong communication skills and the ability to relate to customers' needs
• Ability to lead, motivate, and inspire a team, building confidence and enthusiasm
• Resilient with proven ability to lead a team and confidence in giving constructive feedback
• Commercially aware with understanding of local market, key competitors, and use of relevant systems and tools
• Good planning and organizational skills, prioritizing and working within agreed timescales
• Experience supporting store management with protection of people, property and premises by securing cash, stock and property
• Keyholder responsibility including availability for emergency call outs
• Ability to effectively manage difficult situations and have good problem-solving skills
• Must be able to communicate effectively, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
• Must be able to provide amazing customer service in English, including orally communicating with customers and monitoring the performance of English-speaking colleagues whose job duties require communication with customers

What you'll get

• Robust onboarding period
• Tools to excel as we rapidly expand across the globe
• Competitive benefits
• Work-life balance

Pay

$58,700 - $71,760