Department Manager

About the role

As a Department Manager at Primark, you will own a department and focus on maximizing its sales, inventory, and standards. You will impact the business daily by managing inventory, moving product according to customer demand, reviewing and managing planograms and period layouts, and being commercially aware, knowing what is trending and ordering merchandise accordingly to drive sales.

Responsibilities

• Manage inventory and ensure stock file accuracy for your department.
• Use data to gain full knowledge of your department's performance to drive sales and meet targets.
• Keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience.
• Hire, train, coach, and motivate a team of Sales Associates and Team Leaders.
• Lead the team to deliver an exceptional shopping experience for every customer and a positive work environment for every colleague.

Requirements

• At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
• Strong commercial acumen, typically gained from roles such as Store Manager, Assistant Store Manager, or Department Manager.
• Nimble and adaptable, able to flex plans and priorities in a fast-paced environment.
• Strong communication skills and the ability to relate to customer needs.
• A role model who can lead, motivate, and inspire the team, building confidence and enthusiasm.
• Commercially aware with an understanding of local market, key competitors, and how to use relevant systems and tools to improve option control and drive sales.
• Good planning and organizational skills, prioritizing and working within agreed timescales.
• Experience supporting store management with the protection of people, property, and premises by securing cash, stock, and property.
• Keyholder responsibility including availability for emergency call outs.
• Ability to effectively manage difficult situations and have good problem-solving skills.
• Communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
• Provide amazing customer service in English, being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Qualifications

We're looking for someone who thrives outside their comfort zone and is excited to apply their skills in a growing global business committed to helping people express themselves and feel a sense of belonging. This is a great opportunity for career growth and a chance to make a difference in the fashion industry.

Skills

• Leadership and management skills.
• Commercial acumen and strategic thinking.
• Customer service and communication skills.
• Inventory management and data analysis.
• Team building and motivation.
• Problem solving and adaptability.

Benefits

We offer competitive benefits and a work-life balance to support your overall well-being. Our commitment to your success includes a robust onboarding period and ongoing professional development opportunities.

Pay

The pay range for this role is $65,520 - $72,800. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.

Schedule

Primark offers a flexible schedule to accommodate your personal and professional needs.