Department Manager
About the role
As a Department Manager at Primark, you will own a department and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and being commercially aware (meaning that you'll know what is trending and thus order your merchandise daily to drive sales).
You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department.
Responsibilities
- Own and manage a department to maximize sales, inventory, and standards.
- Manage inventory, move product according to customer demand, review and manage planograms and period layouts.
- Use data to drive sales and meet targets, manage stock file accuracy for your department.
- Hire, train, coach, and motivate a team of Sales Associates and Team Leaders.
- Keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience.
- Use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department.
- Manage your department to ensure it delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.
Requirements
- At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
- Demonstrate strong commercial acumen.
- Typically join with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.
- Nimble and adaptable, being able to flex plans and priorities in a fast-paced environment.
- Strong communication skills and the ability to relate to customer’s needs.
- A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service.
- Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
- Commercially aware with an understanding of local market, key competitors, and how the use of relevant systems and tools can improve option control and drive sales.
- Good planning and organizational skills, prioritizing and working within agreed timescales.
- Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
- Ability to effectively manage difficult situations and have good problem-solving skills.
Qualifications
- Education and certifications relevant to retail management.
- Proven track record of success in a similar role.
- Experience in leading and developing a team.
- Knowledge of retail operations and best practices.
- Understanding of retail trends and consumer behavior.
- Experience with retail technology and systems.
Skills
- Leadership and motivational skills.
- Strong communication and interpersonal skills.
- Commercial acumen and strategic thinking.
- Data analysis and decision-making skills.
- People management and team-building skills.
- Problem-solving and conflict resolution skills.
- Customer service and retail experience.
Benefits
- Competitive benefits package.
- Work-life balance.
- Onboarding and training programs.
- Opportunities for professional development and growth.
Pay
The pay range for this role is: $65,520-$72,800.
Schedule
Hours and schedule details will be provided upon hiring.