Department Manager
About the role
As a Department Manager at Primark, you will own a department and focus on maximizing its sales, inventory, and standards. You will impact the business daily by managing inventory, moving product according to customer demand, reviewing and managing planograms and period layouts, and being commercially aware (knowing what is trending and ordering merchandise accordingly to drive sales).
You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department’s performance to drive sales and meet targets, and manage stock file accuracy for your department.
You will hire, train, coach, and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.
Responsibilities
- Own and maximize department sales, inventory, and standards
- Manage inventory, move product according to customer demand, review and manage planograms and period layouts
- Be commercially aware, knowing what is trending and ordering merchandise to drive sales
- Keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience
- Use data to gain full knowledge of department performance to drive sales and meet targets
- Manage stock file accuracy for your department
- Hire, train, coach, and motivate a team of Sales Associates and Team Leaders
Requirements
- At least 2 years of retail leadership experience in a fast-paced, high-volume environment
- Strong commercial acumen
- Nimble and adaptable, being able to flex plans and priorities in a fast-paced environment
- Strong communication skills and the ability to relate to customer needs
- A role model who can lead, motivate, and inspire the team, building confidence and enthusiasm
- Resilient with a proven ability to lead a team and confident in giving constructive feedback to others
- Commercially aware with an understanding of local market, key competitors, and how to use relevant systems and tools to improve option control and drive sales
- Good planning and organizational skills, prioritizing and working within agreed timescales
- Experience supporting store management with the protection of people, property, and premises, including keyholder responsibility and availability for emergency call outs
- Ability to effectively manage difficult situations and have good problem-solving skills
Qualifications
- At least 2 years of retail leadership experience in a fast-paced, high-volume environment
- Strong commercial acumen
- Nimble and adaptable, being able to flex plans and priorities in a fast-paced environment
- Strong communication skills and the ability to relate to customer needs
- A role model who can lead, motivate, and inspire the team, building confidence and enthusiasm
- Resilient with a proven ability to lead a team and confident in giving constructive feedback to others
- Commercially aware with an understanding of local market, key competitors, and how to use relevant systems and tools to improve option control and drive sales
- Good planning and organizational skills, prioritizing and working within agreed timescales
- Experience supporting store management with the protection of people, property, and premises, including keyholder responsibility and availability for emergency call outs
- Ability to effectively manage difficult situations and have good problem-solving skills
Skills
- Leadership and team management
- Commercial acumen and trend awareness
- Data analysis and decision-making
- Inventory management and planning
- Customer service and communication
- Problem-solving and conflict resolution
- People management and motivation
- Adaptability and flexibility
Benefits
- Competitive benefits package
- Work-life balance
- Robust onboarding period
- Tools and resources to excel
Pay
The pay range for this role is: $62,400 - $75,920
Schedule
Details on schedule will be provided during the hiring process.