Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality customer service and operational efficiency.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage sales promotions and train service staff in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers great quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to qualify as a manager in corporate-owned McDonald’s restaurants.

Qualifications

Competitive pay and a comprehensive benefits package including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities for a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance. Paid leaves of absence are also available. Employee Resource Connection and adoption assistance programs are offered, and matching gifts are supported.

Skills

Effective leadership, strong communication skills, ability to manage multiple tasks, and a commitment to customer satisfaction are essential.

Benefits

Includes 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities for a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance. Paid leaves of absence are also available. Employee Resource Connection and adoption assistance programs are offered, and matching gifts are supported.

Pay

Competitive compensation package.

Schedule

Varying shifts to accommodate operational needs.