Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant operated by an independent franchisee, not McDonald’s USA. As a Department Manager, responsibilities include ensuring a great customer experience, managing sales promotions, training staff, and scheduling employees to meet sales and profit goals.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Make sure the restaurant delivers high-quality food and fast service, while controlling food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet restaurant sales and profit goals.
• Support new employees by helping them get off to a good start and motivate them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• A positive attitude and ability to work in a fast-paced environment.
• Flexibility with scheduling.
• The ability to work unsupervised and take initiative.
• Must be 18 years or older to be considered for this role.

Benefits

• 6 paid vacation days
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical coverage
• 401(k) with matching contributions
• Unpaid Leaves of Absence
• Free Employee Meals
• 30% meal discount when not working