Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. Key responsibilities include ensuring customer satisfaction, managing inventory, training staff, and meeting sales and profit goals.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Deliver high-quality food and manage food costs in the Kitchen Department.
• Hire, train, and schedule staff to meet sales and profit targets.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced, energetic environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Must be 18 years or older to qualify for the position.

Qualifications

While not specified in the posting, qualifications typically include strong leadership skills, effective communication, and the ability to handle multiple tasks simultaneously.

Skills

Essential skills include excellent customer service, organizational abilities, and proficiency in using technology to manage restaurant operations.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Annual anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered, along with a comprehensive benefits package.

Schedule

Hours vary based on department needs and individual performance, but typically involve evening and weekend shifts.