Department Manager
Requirements
Managers lead shifts every week, ensuring customers have a fast, accurate, and friendly experience on every visit. Some managers also lead Departments, which may include:
- Managing assigned Systems, such as Training, Food Safety, and Inventory Management
- Setting goals
- Delegating tasks to their teams
- Following up
- Reporting results to their teams and other managers
Responsibilities
The Guest Service Department Manager's responsibilities may include:
- Ensuring that Crew and Managers deliver a great customer experience
- Executing sales promotions effectively
- Training service staff in service procedures
- Organizing the Front Counter McCafé and Drive-Thru areas for optimal service
The Kitchen Department Manager's responsibilities may include:
- Ensuring the restaurant delivers quick, high-quality food to customers
- Maintaining food safety
- Controlling food costs
- Training kitchen staff in production procedures, including new items added to the menu
The People Department Manager's responsibilities may include:
- Hiring qualified Crew members
- Training them effectively
- Scheduling them to meet restaurant sales and profit goals
- Ensuring Crew members get off to a good start at the restaurant
- Motivating Crew members throughout their time working there
Qualifications
Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
We're looking for positive team players with flexible schedules who like to have fun and the passion to work in the famously fast-paced McDonald's environment.
You must be 18 years or older to be a manager in our franchise-owned and operated restaurants.
Skills
Positive team player attitude
Flexibility with schedules
Passion for working in a fast-paced environment
Benefits
Paid vacation
Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
Medical, dental and vision coverage
Short- and Long-Term Disability, life and accident insurance
KPI and Performance Bonuses
401(k) with an employer matching program