Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, you will ensure customers receive a fast, accurate, and friendly experience, manage staff, and adhere to operational standards.

Responsibilities

• Lead shifts to ensure a high-quality customer experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to your team and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of great quality food and fast service in the Kitchen Department.
• Ensure the restaurant hires qualified crew, trains them well, and schedules them to meet sales and profit goals.
• Support new employees by helping them get off to a good start and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for this position.

Qualifications

While not specified in the job posting, qualifications typically include strong communication skills, leadership abilities, and the ability to multitask effectively in a fast-paced environment.

Skills

Essential skills include effective communication, problem-solving, and the ability to manage multiple tasks simultaneously.

Benefits

• 10-15 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Matching gifts program

Additional Info:

Along with competitive pay, Department Managers at a McDonald's Corporate owned store are eligible for these benefits. By applying to this position, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. You are expected to contact the franchise organization for information about its privacy practices.