Department Manager

About the role

The role is for a Manager at a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions and train service staff in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and fast service.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members.
• Support Crew in getting off to a good start and motivate them throughout their time working.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in our corporate-owned and operated restaurants.

Qualifications

Competitive pay and a range of benefits including paid vacation, education opportunities, medical, dental, and vision coverage, free uniforms and meals, a bonus program, and end-of-year bonuses.

Skills

Leadership, communication, problem-solving, and multitasking skills are essential for success in this role.

Benefits

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. The benefits include:

• Paid vacation
• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Free uniforms and meals
• Bonus Program
• Paid Birthday Day
• Service Awards
• End of the year Bonus