Department Manager
About the role
The job involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA, which is not involved in employment matters.
Responsibilities
- Ensure customers receive a fast, accurate, friendly experience every visit.
- Manage assigned Systems such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks, follow up, and report results to teams and other managers.
- Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
- Oversee the Kitchen Department to ensure high-quality food, fast service, food safety, and staff training.
- Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
- Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
- Must be 18 years or older to apply.
Qualifications
Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Benefits also include medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program.
Skills
Strong leadership, communication, and organizational skills are required.
Benefits
Includes 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Also includes education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Benefits also include medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program.
Pay
Competitive pay is offered.
Schedule
Flexible scheduling is available.