Department Manager

About the role

The job involves leading shifts in a fast-paced environment, ensuring customers receive a fast, accurate, and friendly experience. Responsibilities vary based on the department managed, such as managing training, food safety, inventory, and more.

Responsibilities

• Lead shifts to ensure high-quality customer service and sales performance.
• Manage assigned departments, including Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, and report results to teams and higher management.
• Ensure all service staff are trained in service procedures and the restaurant is organized for optimal service.
• Oversee food quality, safety, and cost control in the kitchen.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate current staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic workplace.
• Age 18 or older to manage in corporate-owned McDonald’s restaurants.

Qualifications

While not explicitly listed, candidates should possess strong leadership skills, excellent communication abilities, and the ability to handle multiple tasks simultaneously.

Skills

Essential skills include effective communication, problem-solving, organizational abilities, and the ability to adapt to changing circumstances.

Benefits

• Dental and vision coverage and medical reimbursement assistance program after 60 days of employment.
• Paid time off available for employees meeting the service requirement.
• Discount programs through McdPerks.

Pay

Competitive pay is offered, along with additional benefits including medical insurance after one year of service and meeting the 30-plus average hours worked requirement, and educational opportunities through Archways to Opportunity.

Schedule

Hours vary and are determined by the franchisee, not McDonald’s USA. Applicants should be prepared to work flexible hours to accommodate the needs of the restaurant.