Department Manager

About the role

This job posting is for a Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure Restaurant delivers high-quality food and fast service.
• Ensure food safety and control food costs.
• Train Kitchen Staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew members in their early days at the restaurant and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for this position.

Qualifications

Competitive pay and a range of benefits including 10-15 days paid vacation, education through Archways to Opportunity, college tuition assistance, English classes as a second language, medical, dental, and vision coverage, short- and long-term disability, life and accident insurance, paid leaves of absence, and a matching gifts program are available to Department Managers at a McDonald’s Corporate owned store.

Skills

Effective leadership, communication, and organizational skills are essential for success in this role.

Benefits

Department Managers at a McDonald’s Corporate owned store are eligible for the following benefits:

• 10-15 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Matching gifts program

Pay

Competitive pay is offered for this position.

Schedule

The schedule for this position is flexible and tailored to the needs of the franchisee.